FAQ

WEEKEND CANCELLATION POLICY

$100 minimum cancellation fee charged for reservations canceled without at least 14 days' notice. With less than 48-hour cancellation notice, you will be liable for the full rental amount.

HOLIDAY CANCELLATION POLICY

$100 minimum charge on ANY cancellations. Less than 48 hours of cancellation notice, you will be liable for the full rental amount.

Memorial Weekend, 4th of July Weekend, Labor Day Weekend

WEEKDAY CANCELLATION POLICY (MONDAY-THURSDAY)

Less than 48 hours will result in a deposit loss.

SUNSET/SUNRISE TOURS CANCELLATION POLICY

With less than 24 hours of cancellation notice, you will be liable for the full amount. 

WHAT HAPPENS IF THERE IS BAD WEATHER?

We try and be very flexible when it comes to bad weather. Please note that bad weather does not mean cloudy, a drop in temperature, or some light rain. Rain or shine, we’re excited to take you out and have a good time as long as it’s safe.

Most of our clients book in advance and already have their friends and supplies ready to go. From our years of experience, we’ve noticed that most of our groups end up having the best time when there’s a little rain. Here in Texas, we like saying, if you don’t like the weather, just wait 5 minutes, and it’ll change. Even if you get a little rain, it’ll typically be followed by some sunshine!

We reserve the right to cancel any boat outing due to unsafe or uncomfortable conditions such as temperatures under 55F or winds over 20mph.